The Queen of Auctions Blog

Customer Service is King (or Queen) on your way to Top Rated Seller! Part 3

April 20, 2011

And now for the final example of the type of customer service you should provide when attempting to reach top rated seller status! Example #3: Missing Coffee Mug (Remember I am NOT perfect like Diva Dawn–we actually lose things–not garage door openers but eBay items ) I got an email from a lady that wanted to […]

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Customer Service is King (or Queen) on your way to Top Rated Seller! Part 2

April 19, 2011

Hi everyone! I’m back with another example of how to handle customer service situations to get you a top rated seller status! Example #2: Items mixed up and sent to two wrong buyers We have been shipping out a lot of items lately. Our business is up over last year and that means more packages […]

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Customer Service is King (or Queen) on your way to Top Rated Seller! Part 1

April 18, 2011

The Top Rated Seller Back Office Discount is Super Important with the new eBay changes As you may remember, I spoke with a rep at eBay in Salt Lake City several weeks agoabout my personal account and ways to bring down my fees. He had great advice for me! Thank you, Doug! He felt that […]

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eBay Seller Advice – Queen’s Court Forums

April 14, 2011

Check out this post from the Queen’s Court ID Section. As a Queen’s Court member you get to post three items each month for me (and most likely someone else on the Queen’s court) to identify for you and get you the key words you need to list that item. Lynnette came to my very […]

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Customer Service is King (or Queen) on your way to Top Rated Seller

April 7, 2011

The Top Rated Seller Back Office Discount is Super Important with the new eBay changes As you may remember, I spoke with a rep at eBay in Salt Lake City several weeks ago about my personal account and ways to bring down my fees. He had great advice for me! Thank you, Doug! He felt […]

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Live eBay Boot Camp 2011 – The Dates are Set!

March 28, 2011

Dates for 2011 Live Boot Camp @ HQ OK, OK, I broke down. I was going to take a year off from Live Boot Camp and wait until 2012 to have our next one. But, way too many people have been emailing and asking me about it. Then I remembered that when we were looking to lease […]

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eBay Seller Advice – Call eBay Reps For All Questions Regarding New Policies

March 25, 2011

Get on the phone with an eBay representative to have your questions answered about the new policies Every year the spring eBay announcements take us by surprise. This year was no exception. Some will be good and some not so good. Things to consider are the new shopping cart that eBay is implementing and the […]

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eBay’s Spring Announcement and My New Plans

March 24, 2011

eBay announced some shocking changes to fees in their latest announcement. The one that will affect us the most is that we will now be paying final value fees (fvf) on our shipping and handling. Luckily we are in the OOAK (One of a kind) business! That is the great news. We do have the […]

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eBay’s Spring Announcement and My New Plans

March 24, 2011

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eBay Seller Advice – Garage Sales Vs. Thrift Stores

February 28, 2011

I LOVE sourcing (sourcing=shopping for profit). It is ironic but Lisa Suttora, a wonderful friend and eBay expert, and I talked about this in our teleseminar yesterday and she wanted to know if that was something you could outsource. OF COURSE, you can outsource anything, but why in the world would you want to? I […]

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